Google Docs Update: A Mix Of Positive & Negative Reviews More Trustworthy

Google has updated the Google Business Profiles Get Reviews help document to explicitly say that having a mix of positive and negative reviews are more trustworthy, than I guess just all positive reviews. Joy Hawkins spotted this and posted on Twitter saying "I know countless studies have shown this but it's nice to see Google acknowledge it too."

from Search Engine Roundtable https://ift.tt/3l4SjsU